Privacy policy

This website is owned and run by Lucy Pitcher, a B2B communications and reputation strategist. If you have any questions about this privacy policy or how your data is handled, please contact lucy@b2bcomms.com.

We collect the information you choose to give us, such as your name, email address, company name, job title and any details you include in an enquiry or when requesting an AI Visibility Test.

When you browse the site, we also collect limited technical information automatically - including your IP address, browser type, device type, and the pages you visit - to help keep the site secure and improve its performance.

We use your personal data to:

• Respond to your enquiries and provide the services you request.
• Deliver reports, materials or follow-up information you have asked for.
• Keep the site secure, maintain it and improve how it works.
• Send occasional insights, event invitations or news, where you have opted in.
• Comply with legal obligations and resolve disputes if necessary.

We do not sell personal data and we do not share it for marketing purposes.

We process your personal data on the basis of your consent, our legitimate interests in running the business, or the need to perform a contract with you - whichever applies to the situation.

We only share your data with trusted service providers who help us run the site and deliver services, such as email hosting, scheduling, analytics and website hosting. Each provider is contractually required to keep your data secure and to use it only for the purpose we specify.

We keep your data for as long as we need it to provide the services you requested, manage our relationship with you, and meet legal or accounting requirements. When we no longer need it, we delete it securely.

You can ask for a copy of your data, ask us to correct it, delete it, restrict how we use it, or object to how we process it. You can also withdraw consent at any time. To exercise any of these rights, email lucy@b2bcomms.com.

For information about the cookies and similar technologies we use, please see our Cookie Policy.

We may update this policy from time to time to reflect changes in how we work or in legal requirements. The latest version will always be available on this page.